Privacy Policy

Wanderlynx Labs LLP (“Wanderlynx”, “we”, “our”, or “us”) operates multiple technology platforms, including Travonex and the Wanderlynx WhatsApp Automation Dashboard (collectively, the “Platforms”).

This Privacy Policy explains how we collect, use, store, and protect information when you access or use any of our Platforms, websites, dashboards, applications, or services.

1. Scope of This Policy

This policy applies to:

• Travelers using the Travonex website or app
• Trip organizers and partners onboarded on Travonex
• Businesses and internal users using the Wanderlynx WhatsApp Automation Dashboard
• Visitors to Wanderlynx Labs websites and tools

Each platform may have additional terms, but data handling follows the principles outlined here.

2. Information We Collect

a. Personal & Account Information

• Name
• Email address
• Phone number
• Business or organization name
• Login credentials and account identifiers

b. Platform-Specific Data

Travonex

• Trip bookings and participation details
• Organizer profiles and listings
• Payment and payout references (processed via third-party gateways)
• Communication records related to trips and support

Wanderlynx WhatsApp Automation Dashboard

• WhatsApp phone numbers connected to the platform
• Message templates created by users
• Message delivery metadata (sent, delivered, failed)
• Timestamps and conversation identifiers

We do not read or analyze personal message content beyond what is technically required to deliver and display messages.

c. Technical & Usage Data

• IP address
• Device and browser information
• Log files and usage activity
• Cookies or similar technologies for basic functionality

3. How We Use Your Information

We use information collected to:

• Operate and maintain Travonex and Wanderlynx platforms
• Enable bookings, messaging, payouts, and dashboards
• Communicate service updates and support responses
• Improve reliability, security, and user experience
• Comply with legal, tax, and regulatory obligations

We do not sell personal data to third parties.

4. WhatsApp & Meta Platform Compliance

The Wanderlynx WhatsApp Automation Dashboard integrates with the WhatsApp Business Platform operated by Meta.

• Messages are sent only to end users who have provided valid opt-in consent
• Data shared with Meta is limited to what is necessary for message delivery
• WhatsApp data is not used for advertising, profiling, or resale

Use of WhatsApp is also governed by Meta’s own terms and privacy policies.

5. Payments & Financial Data

Payments on Travonex are processed via third-party payment gateways. Wanderlynx does not store full card or banking details on its servers.

Payout-related records are retained only as required for accounting, compliance, and dispute resolution.

6. Data Storage & Security

We use reasonable technical and organizational safeguards, including:

• Secure hosting environments
• Access controls and role-based permissions
• Limited internal access to production data

No digital system is completely immune to risk, but we actively work to protect data against unauthorized access or misuse.

7. Data Retention

We retain data only for as long as:

• Your account remains active, or
• Required under applicable laws and regulations

Users may request account deletion, subject to legal and operational requirements.

8. User & Organizer Responsibilities

Users, organizers, and businesses are responsible for:

• Ensuring lawful consent before contacting end users
• Complying with applicable data protection laws
• Ensuring message content and trip listings are lawful and accurate

Wanderlynx acts as a technology and marketplace platform and is not responsible for misuse by users.

9. Third-Party Services

Our Platforms may rely on third-party service providers such as:

• Cloud hosting providers
• Payment gateways
• WhatsApp Business API providers

These services process data only on our behalf and under contractual obligations.

10. Your Rights

Depending on applicable law, you may have the right to:

• Access or correct your personal data
• Request deletion of your data
• Withdraw consent where applicable

Requests can be sent to the contact details below.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Continued use of our Platforms indicates acceptance of the revised policy.

12. Contact Information

For privacy-related queries or requests: